Singtel - Reshaping for Future Operations

Singapore Telecommunications Limited (Singtel) engaged Alvigor to design and deliver a half-day leadership and team development workshop for its Consumer Operations team (100 pax: VPs, Directors, and Managers)

Challenges

Leaders needed to embrace digitalisation, overcome resistance to change, and build stronger collaboration while aligning with Singtel�s identity of Driving Digitalisation, Growing Platforms, and Building Workforce

Solutions

ALVIGOR delivered the Reshaping for Future Operations workshop, blending energisers, brainstorming, microlearning, and experiential challenges (29 Minutes to Win It, Airplane Challenge, Ball Drop) to provoke dialogue, resilience, and growth mindset

Results

Leaders reported improved alignment around the reshaping theme, stronger collaboration and problem-solving under pressure, and increased willingness to adopt a growth mindset. The programme was followed by evaluation and an on-site follow-up to ensure sustained learning.

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