Thinking of digital transformation as just a software upgrade is a big mistake. The real challenge isn't the technology, but the people. Successful change happens when leaders address fear and uncertainty by communicating the purpose, providing support, and modeling new behaviors. The ultimate result is a culture that embraces change, making your tech investments actually work.

1. How do you think AI will impact your industry in the next five years? "AI will significantly enhance efficiency and decision-making...

A.I. Fundamentals: ""AI is likely to be either the best or worst thing to happen to humanity." — Stephen Hawking Artificial Intelligence...